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Getting started with Knowledge base

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Ann C. Cangelosi

Contect Creator

The Knowledge base is a product that lets you create and manage answers or categories to help your customers find the help they are looking for more easily, in your Knowledge base you can showcase categories with the most frequently asked questions, getting started, troubleshooting etc.

How to add Navigation links in the Knowledge base

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Jeffery E. Pridmore

Contect Creator

In the Knowledge base header  and footer components you can easily create links with a text that will open the url's you add in the editor from the Knowledge base.

How to setup Notify for your Knowledge Base

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Jeffery E. Pridmore

Contect Creator

Notify is a Knowledge base feature which you can setup to always show at the top of the Knowledge base page header and inform your users for updates, discounts, or any other product/service related information.

How to add Social media links in the Knowledge base

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Jeffery E. Pridmore

Contect Creator

In the Knowledge base footer component, you can add your own social media links that will link to your Facebook, Instagram, YouTube, Twitter, LinkedIn and more social media profiles. These links will be visible for all knowledge base visitors.

Knowledge Base Software by answerly.io